Frequently Asked Questions

Everything you need to know about our sustainable fashion collection.

What materials are used in Naturaltein clothing?

We prioritize sustainability by using 100% organic cotton, recycled polyester, and eco-friendly dyes that are gentle on both your skin and the planet.

How long does shipping take?

Standard domestic orders are typically processed within 24-48 hours and arrive within 5-7 business days. International shipping may take 10-15 business days depending on the destination.

What is your return policy?

We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return unworn items with original tags for a full refund or exchange.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.

Are your manufacturing processes ethical?

Yes, we partner exclusively with fair-trade certified factories that ensure safe working conditions and fair living wages for all garment workers.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.